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Change Management Skill

TOGAF ADM Phase H: Architecture Change Management


Purpose

Phase H ensures that the architecture remains relevant and responsive to business needs over time. It establishes processes to:

  • Monitor the implemented architecture for required changes
  • Assess change requests against architecture principles
  • Manage the lifecycle of architecture changes
  • Decide when to initiate a new ADM cycle
  • Maintain architecture governance through evolution

When to Use This Skill

Scenario Use Case
Post-Implementation Architecture deployed, entering steady-state operations
Change Request Received Business or technology change needs architectural assessment
Environmental Shift Market, regulatory, or technology landscape changes
Performance Gap Realized architecture not meeting expectations
Strategic Pivot Business strategy shift requiring architecture review
Periodic Review Scheduled architecture health assessment

Key Concepts

Architecture Change Continuum

Changes exist on a spectrum from minor adjustments to major transformations:

┌─────────────────────────────────────────────────────────────────────┐
│                    ARCHITECTURE CHANGE CONTINUUM                     │
├─────────────┬─────────────────┬──────────────────┬──────────────────┤
│ Simplification │ Incremental   │   Re-Architecture  │ Radical        │
│                │ Change        │                    │ Change         │
├─────────────┼─────────────────┼──────────────────┼──────────────────┤
│ Minor config  │ Component      │ Domain rebuild   │ Enterprise      │
│ optimization  │ enhancements   │ or replacement   │ transformation  │
│               │                │                  │                 │
│ Local impact  │ Bounded impact │ Domain impact    │ Enterprise-wide │
│               │                │                  │                 │
│ Weeks         │ Months         │ Quarters         │ Years           │
├─────────────┼─────────────────┼──────────────────┼──────────────────┤
│ Phase H       │ Phase H        │ New ADM Cycle    │ New ADM Cycle   │
│ (internal)    │ (governance)   │ (partial)        │ (full)          │
└─────────────┴─────────────────┴──────────────────┴──────────────────┘

Change Drivers

Category Examples
Business Drivers Strategy shifts, M&A, new markets, regulatory changes
Technology Drivers New capabilities, deprecations, security vulnerabilities
Operational Drivers Performance issues, operational challenges, cost pressure
External Drivers Market disruption, competitor actions, ecosystem changes

Governance Levels

Level Scope Authority Examples
Enterprise Cross-domain changes Architecture Board New integration patterns, shared services
Domain Single domain changes Domain Architect Component replacement, interface updates
Solution Project-level changes Solution Architect Implementation decisions, tactical fixes

Key Deliverables

Deliverable Description Audience
Architecture Change Request Formal proposal for architecture modification Governance body
Change Impact Assessment Analysis of change effects across architecture Decision makers
Change Decision Approved/rejected change with rationale Requestor, teams
Architecture Update Modified architecture artifacts All stakeholders
ADM Cycle Trigger Recommendation to initiate new cycle Architecture Board

Phase Inputs and Outputs

Inputs

Input Source Description
Change Request Business, IT, operations Proposed modification
Performance Data Monitoring systems Actual vs expected metrics
Compliance Assessments Phase G Identified gaps and issues
Technology Roadmaps Vendors, industry Future capabilities and EOL
Strategic Plans Business strategy Direction changes

Outputs

Output Destination Description
Updated Architecture Repository Modified artifacts
Architecture Updates Stakeholders Communication of changes
New ADM Work Request Architecture function Trigger for new cycle
Lessons Learned Knowledge base Process improvements

Change Request Types

Type 1: Technology Refresh

Replacement of technology components at end-of-life or for improvement.

Aspect Details
Trigger EOL notice, security advisory, capability gap
Scope Component or technology layer
Impact Typically bounded to specific systems
Process Phase H assessment, may trigger Phase D/E cycle

Type 2: Strategic Change

Changes driven by business strategy or market forces.

Aspect Details
Trigger Strategy shift, M&A, market entry/exit
Scope Multiple domains, potentially enterprise-wide
Impact Significant, cross-cutting
Process Usually triggers new ADM cycle from Phase A

Type 3: Defect Resolution

Fixes to architecture gaps discovered in implementation.

Aspect Details
Trigger Phase G findings, operational issues
Scope Specific architecture decisions
Impact Localized, corrective
Process Phase H internal, expedited

Type 4: Enhancement

Improvements to realize additional value or capability.

Aspect Details
Trigger Stakeholder request, opportunity identified
Scope Varies by enhancement scope
Impact Additive, extending current architecture
Process Phase H if minor, new cycle if major

Decision Framework

Should This Change Trigger a New ADM Cycle?

flowchart TD
    START[Change Request] --> Q1{Impacts enterprise<br/>principles or vision?}
    Q1 -->|Yes| FULL[Full ADM Cycle<br/>from Phase A]
    Q1 -->|No| Q2{Impacts multiple<br/>domains?}
    Q2 -->|Yes| Q3{Fundamental<br/>restructuring?}
    Q3 -->|Yes| PARTIAL_B[Partial Cycle<br/>from Phase B]
    Q3 -->|No| PARTIAL_E[Partial Cycle<br/>from Phase E]
    Q2 -->|No| Q4{Technology layer<br/>change only?}
    Q4 -->|Yes| PARTIAL_D[Partial Cycle<br/>from Phase D]
    Q4 -->|No| H[Handle in<br/>Phase H]

Change Classification Matrix

Criteria Minor (H) Moderate (Partial) Major (Full)
Principle Impact None Limited Significant
Domain Scope Single 2-3 Domains Enterprise
Stakeholder Impact Team Department Organization
Investment < $100K $100K-$1M > $1M
Duration < 3 months 3-12 months > 12 months
Risk Low Medium High

Architecture Monitoring

What to Monitor

Category Metrics Threshold Examples
Conformance Deviation count, compliance score >10% drift triggers review
Performance Response times, availability, throughput Missed SLAs trigger assessment
Cost TCO, cloud spend, operational cost >20% variance triggers review
Technical Health Security vulnerabilities, tech debt score Critical CVEs immediate, debt >threshold triggers
Business Value Capability utilization, ROI metrics <60% utilization triggers review

Monitoring Rhythm

Activity Frequency Participants Output
Health Dashboard Review Weekly Architecture team Issue log
Architecture Health Report Monthly Domain architects Status report
Strategic Alignment Review Quarterly Architecture Board Priority changes
Comprehensive Assessment Annually Enterprise + business ADM cycle decision

Integration with Other Phases

Phase G → Phase H

  • Compliance issues become change requests
  • Deviation patterns indicate architecture gaps
  • Lessons learned inform changes

Phase H → Phase A

  • Major changes trigger new vision work
  • Architecture principles may need update
  • Stakeholder concerns drive new initiatives

Phase H → Phase E

  • Moderate changes may skip to opportunities analysis
  • New transition architectures may be needed
  • Project portfolio adjustments

Tools and Artifacts

Tool Purpose
Change Request Register Track all requests through lifecycle
Architecture Health Dashboard Visualize monitoring metrics
Impact Assessment Template Standardize change analysis
Decision Log Record change decisions with rationale
Architecture Calendar Schedule reviews and assessments

Invocation

Use this skill when: - Processing architecture change requests - Assessing impact of proposed modifications
- Deciding between Phase H resolution vs new cycle - Conducting periodic architecture reviews - Managing architecture evolution

Invoke with:

Use skill: togaf/change-management